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| "Qlink" REPAIR POLICY |
| Welcome to our Qlink website, it will be appreciated for your kindly advice for our web, products, service. We’d love to get your on-line orders, we’ll always be at your service and reply you in time, thanks! |
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Return within the Warranty Period
| Guideline |
* The warranty validates from date of purchase for a period of 180 days (6 months).
During this period, Qlink will at its option, repair or replace the parts and components, which are covered by warranty, at no additional charge.
* The intactness of the manufacturer*s seal
Only the Qlink products purchased at Qlink IT & Electronic Centre. If products were purchased from our distributors all over the country, please return them with your receipt to their shops for repair.
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| Procedure |
- All repair products are subject to review by our Repair Department.
- Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new.
- All replacement parts and products become the property of Qlink.
- All return products shall be repaired or replaced within 14 working days from the date of return.
- Products returned to Qlink which are incomplete (i.e. missing components etc.), will be assessed charges to replace such missing components.
- Normal ※Wear & Tear§ as determined by our Repair Department, is not covered by this warranty.
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| OUT-OF-Warranty |
The warranty period has expired.
Any failure or malfunction due to:
1) misuse, abuse, negligence, modification or physical damage;
2) lack of proper maintenance;
3) repair by any unauthorized person ;
4) damage caused by abnormal voltage or connection to an improper input voltage;
5) damage caused by improper transportation, accident or natural disaster
6) damage caused by exposure to damaging elements;
Qlink will evaluate for a minimum charge per unit.
Additional parts and labor charges may apply. |
| Qlink Moving her Services Near to You |
| Now Qlink is expanding her services national wide in Nigeria. The outlets of these stations are named as Qlink Electronics and IT Centre. You can physically see and gain more knowledge of what*s cool and hot in the electronics and IT world by visiting these Centres. Currently under operation are: Ikeja, Lagos; Ibadan, Ogun; Aba, Abia; Onitsa, Anambra and Port Harcourt, Rivers. The ones under planning and construction are: Jankara, Lagos Island, Lagos; Enugu, Kano, Joes and Abuja. The opening hours are from 8:00 to 18:00PM, Monday to Saturday. |
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